Fulfillment queue

Same prescriptions as Provider. After payer marks a claim paid/approved, any linked order stuck in “queued” moves to received so it stays visible here for fill and pickup.

Baylight Apothecary · 400 Bay St, San Francisco, CA 94107

Workflow (this role)

Events from finalize, coverage, and handoffs appear here — same feed as the workflow dock, filtered for this screen.

No role-specific events yet. Finalize an encounter on Provider (after Start encounter), then return here.

Incoming queue

Orders awaiting fill or patient pickup. Select a row to manage.

Patient

Verify identity at pickup against this profile.

Thaddeus Wainwright

MRN MRN-77821

DOB 1988-04-12 · M

Contact

+1 (555) 010-4421

thaddeus.wainwright@email.test

Prescription & order

Dispensing details and fulfillment identifiers.

Rx draftOrder queued

Pickup status

Will-callNot ready
Picked up-
Next actionAwait prescriber e-send

Refill status (per line)

Refills remaining after this fill. Patient must request renewals before zero.

Lisinopril3 refills left

Medication lines

Drug	Strength	Qty	Refills	Sig
Lisinopril	10 mg	90	3	Take 1 tablet by mouth daily

Ready is available after the prescriber transmits and the order is in receiving status.

Workflow & payer sync

Care Orchestrator updates the patient app, payer closure score, and provider timeline when you confirm pickup.

Pickup updates the pharmacy order to complete and advances the care loop toward payer closure.
The patient workflow receives in-app notifications (mirrors SMS in production).

Latest patient notifications (Thaddeus)

No alerts yet for this patient.

Provider timeline (recent)

Pharmacy events appear here after Ready / Picked up.